Starting on September 8, 2025, City of Medford utility customers who receive a paper (mailed) utility bill will see a $3.00 monthly fee added to their account. Go paperless to avoid the fee!
Published on September 04, 2025
September is National Preparedness Month and the City is encouraging residents to plan ahead to prepare their homes and families against potential emergencies. FEMA’s theme for this month is "Preparedness Starts at Home."
Each week in September, we will focus on a different aspect of preparedness for individuals, families and communities in an effort to raise awareness about the importance of preparing for disasters and emergencies that could happen at any time.
Click here to view the Emergency Preparedness page.
Week 1 (September 1-6): Know Your Risk
Start preparing by knowing what could happen where you and your family live. While floods, home fires, and power outages can happen anywhere, other disasters like wildfires and winter weather are more likely in the Rogue Valley. You can find specific preparedness tips here.
When disasters strike, public safety officials will use emergency notification systems to alert you. Make sure you know where you can sign up to receive Jackson Alerts, which is the City's primary emergency notification system.
Jackson Alerts will only be sent to individual contact information provided in registered accounts. When you verify your account, please keep the following in mind:
Click here to sign up or review a Jackson Alerts account.