Medford Fire Department

It is with immense pride and gratitude that I reflect on the past year, a remarkable period of growth and achievement for our department. Transitioning from planning to execution under our biennial budget, we’ve realized strategic improvements that have significantly strengthened our service to the community. Our journey, marked by key milestones in service delivery, professional development and preparedness, has set a robust foundation for our future endeavors.

At the heart of our success lies our adherence to the City Council-adopted strategic plan. This blueprint has guided us in translating our vision into actions, fostering collaboration among department members and City leadership alike. Our efforts have not only resulted in successful proof of concepts, but have also underscored the positive impacts of our investments on community safety and resilience.

Here are some of the pivotal achievements that stand out this year:

• Reaffirmed and Enhanced Fire Protection: We’ve reached elevated standards in fire protection through innovative strategies that ensure prompt and effective emergency responses, enhancing the safety and security of our community.

• Efficient Deployment Scheme: Our newly implemented deployment model has maximized resource utilization, providing optimal coverage across the City. This ensures that our services are ever-present and responsive to the needs of our citizens.

• Optimized Resource Allocation: By directing investments toward areas of greatest need, we’ve significantly boosted operational efficiency and responsiveness, adapting to the dynamic challenges faced by our community.
• Increased Community Preparedness and Resilience: Through our strengthened emergency preparedness programs, we have fostered community engagement and education. Our initiatives have resulted in well-informed, resilient staff and community members ready to face challenges head-on.

It is an honor to serve alongside such dedicated and talented professionals who continuously demonstrate innovation and resilience. Together, we are laying the groundwork for an even brighter future for our department and the community we are privileged to protect.

Fire Chief Eric Thompson

The Medford Fire Department provides all-hazards response to a wide variety of emergency and non-emergency calls for service. Our three shifts of professional firefighters staff five stations 24/7 to provide fire suppression, emergency medical services, and other types of interventions to protect life and property. Our EMS Squads also provide emergency medical response during peak demand.

Our Mission: We serve our community through risk reduction and all-hazard response to emergencies.

Our Core Values: Service • Honor • Integrity • Pride

Our Strategic Plan defines our direction forward and our strategies to Invest in Employees, embrace Sustainable Service Delivery, and Create Resiliency.  To learn more about how we operate and our future, click here.

The Administration Division spearheads leadership, vision, and proactive oversight for Medford Fire Department.

The Emergency Management Division serves the city’s preparedness, response, recovery, and mitigation needs by coordinating information and resources between city departments, partner agencies, volunteer organizations, and the community.

The Operations Division responds to calls for service within the community and beyond. Our five strategically located fire stations provide emergency response 24 hours a day, seven days a week.

The Professional Standards Division plays an integral role in planning, organizing and managing the training department activities.

The Fire and Life Safety Division performs a variety of tasks that promote public safety and risk reduction, including issuing permits, investigating the origin and cause of fires, performing safety inspections, and reviewing construction and development plans.

Medford Fire Department provides fire protection to the Medford Rural Fire Protection District 2 (MRFPD2) under contractual agreement.  The mutually beneficial relationship for both parties has been in place since 1952.  The current ten-year agreement, for 1.5 million per year is renewable in 2027.

Learn More