Frequently Asked Questions

Find answers to our most asked questions!

 

Do you install smoke detectors?

The Medford Fire Department does not install smoke detectors, but here are resources that may be available:  

  • For Smoke Alarm Assistance, contact the American Red Cross at 1-800-RED-CROSS or RedCross.org  

If our crews respond to a home and notice that no smoke detectors are installed, they may install them. The homeowner must sign a “Smoke Detector Installation & Hold Harmless Agreement” which is a waiver to have the device installed.

 

My smoke alarms or CO alarms are making noise, but there isn't a fire. What do I do?

  • Try replacing the batteries.  
  • Still making noise? Pull the alarm and check the manufacture date.  The alarm could be at the end of its service life (5 or 7 years for CO and 10 years for smoke alarms). 
  • Still making noise? Check that power is supplied to the alarm (if connected to a power supply). 
  • Contact a licensed and qualified electrician if the above options do not work.  

Can I burn?

  • Open burning is not allowed in Medford City Limits.   
  • Open burning is permitted if you live in Rural District 2.  These restrictions apply: 
    • Open burning is allowed March 1 through October 31 unless it’s fire season.  See Oregon’s Department of Forestry or call (541) 776-7007 to confirm it’s a permitted burn day.
    • A burn permit is required.
  • Legal fire pits are allowed when burning hardwood. 
  • Burning trash of any type is never permitted. 

Where can I get a car seat checked and installed?

Medford Fire Department does not offer car seat installation or checks, however these resources may be available:  

  • Central Point Police Department - (541) 664-5578  
  • Fire District #3 (Central Point, Eagle Point & White City) - (541) 826-7100 

How do I report tall weeds and vegetation posing a fire risk?

Medford Municipal code 7.430 prohibits dead or dry grass, weeds, brush and vegetation over the height of ten inches during the period of May 1 and September 30 of each year. 

To report an issue, call Medford City Code Enforcement at (541) 774-2016. 

Do you offer Station Visits?

Unfortunately, we are unable to offer station tours due to our high volume of calls for service. However, we offer firehouse tours during our annual Fire Prevention week in October. Follow us on Facebook or subscribe to the City of Medford's event notifications (email or text) for more information on upcoming events.

    
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