The Community Engagement Division was created in 2019 to improve livability issues in the City of Medford. This Division is comprised of one Lieutenant, one Sergeant and one Corporal who oversee the Livability Team, a Special Services Sergeant who oversees the Traffic Team and School Resource Officers, one Code Enforcement Manager responsible for the Code Enforcement Officers and program, Community Service Officers, the Photo Enforcement Program, and the Community Resource/Cultural Outreach Program.