Limited English Proficiency (LEP) is a term used to describe people who do not speak English as their primary language and who also may have limited ability to read, write, or understand English. Upon request, the City will provide to people with LEP free translation and interpretation services of City information for public meetings, oral communications, written communication and documents.
Examples of Limited English Proficiency Requests:
Request for translation of written City forms or informational material.
Request a bilingual staff person to assist you at a City service counter.
Request for Spanish interpreter or Spanish captioning for a public meeting.
Request LEP services by contacting the department where you are doing business, or the ADA & Title VI Coordinator by email at ADA@cityofmedford.org or phone at 541-774-2074 if you cannot use email.