Individuals residing at the shelter, operated by Rogue Retreat, are able to experience a number of enhancements offered at the facility:
The Navigation Center provides 24/7 emergency shelter access to health services, public benefits, permanent housing connections and other services for unhoused individuals and families.
In 2021, the City of Medford purchased the property with a $2.5 million grant from the State of Oregon for the purpose of establishing a Navigation Center. In addition to this grant, the City has invested over $4.4 million in renovations.
The previous Kelly Shelter location (324 West 6th Street) now serves as a permanent location for the Medford Severe Weather Shelter in partnership with ACCESS.