Coronavirus Information from the City of Medford

City Hall and Lausmann Annex are open for limited in-person services. 

The City of Medford has reopened some of its public facilities for in-person services. Modifications will be in place for the safety of City employees and community members, including a requirement for visitors to wear a mask at all times while inside City facilities.

The City asks that visitors adhere to physical distancing, follow posted guidelines and instructions while visiting a City facility. To help limit the number of people accessing City facilities, the City asks community members to continue conducting business online or over the phone whenever possible.


City Facility Information

City Hall, 411 W 8th St., open Monday - Thursday, 8 a.m. to 5 p.m.

  • Municipal Court and Utility Billing services will be open for in-person services, Monday - Thursday from 8 a.m. to 5 p.m. 
Contact: 541-774-2000

Lausmann Annex, 200 S. Ivy St., open by appointment only Monday - Friday, 8 a.m. - 5 p.m.

  • Development Services are available for in-person services by appointment only.
Contact: 541-774-2000

Santo Community Center, 701 N. Columbus Ave., Monday - Friday, 8 a.m. - 5 p.m.
  • Public access to this building is available for community members participating in programs.

Medford Police Department, 219 S. Ivy St., Monday - Friday, 8 a.m. - 5 p.m.

  • Individuals visiting the Police Department have access to a phone in the foyer for direct access to Police Department staff. For non-emergency matters, community members are encouraged to contact police by phone 541-770-4784. 

The City facilities listed above will only be open on the specified weekdays and hours.

Municipal Court

Municipal Court will be open for in-person services, Monday - Thursday from 8 a.m. to 5 p.m.

  • If you need to make a payment or request a hearing please call 541-774-2040. Or visit our online payment system by clicking here.

City Council Meetings

City Council meetings are help on the first and third Thursday of each month at 6 p.m. and are being held in person. 

Public Comments: Due to restrictions with public gatherings, no in-person public comments will be heard under this agenda item during this meeting. The City Council encourages comments via email to or regular first class mail.  Please include the meeting date for your comments. Comments must be received by noon on the date of the meeting to be noted for the record.
Public Hearing Comments: Oral comments on all matters scheduled for a Public Hearing must be given during the public hearings on those matters under Agenda Item 80.

Please note meetings may be canceled for lack of quorum or subject matter.

Watch City Meetings

Resources and Information

Oregon's Risk and Safety Framework

The State of Oregon has created health and safety framework to determine each county's risk level based on the spread of COVID-19. Effective February 26, Jackson County is classified in the High Risk Level, which allows for increased indoor capacity at businesses and organizations. 

  • For each level, counties will need to adhere to the State's corresponding Risk Level guidance.
  • County risk level will be regularly determined and published by the Oregon Health Authority. They may designate a waiting period before counties move up or down a risk level.

More Information

Masks Required Statewide: Updated Guidelines

Using cloth, paper, or disposal face coverings can help reduce the risk of spreading or contacting COVID-19 and is required statewide for people over five years of age any time you are away from your home or not in your personal vehicle.

The Oregon Health Authority does not recommend wearing a plastic face shield alone. If you have a medical condition that makes it hard to breathe or a disability that prevents you from wearing a mask, you can request an accommodation from the business or venue or transit authority.

Visit Oregon Health Authority's website for more details on mask requirements.

Jackson County Health Vaccine Information

Beginning April 18, 2021, all Oregonians aged 16 and over will be eligible to sign up for a vaccine.

Local COVID-19 Vaccine Information

Statewide Guidance by Activity

Visit the State of Oregon website for current guidance for Jackson County.

Current Risk Level by County