National Preparedness Month: Be Informed

Published on September 12, 2022

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During National Preparedness Month, the City is encouraging residents to be informed ahead of an emergency. This includes knowing where you can sign up to receive Citizen Alert, which is the City's primary emergency notification system.

Citizen Alert will only be sent to individual contact information provided in registered accounts. When you verify your account, please keep the following in mind:

  • Each family member should have their own account.
  • You can select up to five addresses per account (home, work, school, etc.).
  • Add Citizen Alert to your contacts! Add the following phone numbers to your phone’s contacts so you know when you’re receiving an alert from the City of Medford or Jackson County. 541-897-8556 and 88911 (text message).

Click here to sign up or review a Citizen Alert account. 

Medford residents can call 541-774-2320 or email for assistance with your Citizen Alert account. 

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