Accessibility & Americans with Disabilities Act (ADA)

The City of Medford strives to make all of our programs and services available to every Medford citizen and will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.



ADA Public Notice

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the City of Medford (the City) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment:  The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Effective Communication: The City will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities.  For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should contact the City’s ADA Coordinator, Bonnie Huard, at or during normal business hours at 541-774-2074. Requests should be made as early as possible, preferably at least 5 business days before a planned event to allow time for scheduling local resources. 

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Applicants or employees of the City who would like to request a reasonable accommodation or have other disability-related concerns may contact Human Resources at or during normal business hours at 541-774-2010.

Concerns or complaints that a City program, service, or activity is not accessible to persons with disabilities should be directed to ADA Coordinator Bonnie Huard at or during normal business hours at 541-774-2074. 


ADA Coordinator

The City of Medford has designated an ADA Coordinator to help disabled persons receive City services. Working with all departments, the ADA Coordinator can arrange the use of auxiliary aids and services for City meetings, programs and events, or alternate format material for effective communication. Requests for barrier removal or program modifications may be made to the ADA Coordinator, who also investigates and seeks to resolve any complaints regarding accessibility to City facilities or programs.

ADA Coordinator: Bonnie Huard

411 W. 8th street - Room 260

Medford, OR 97501

Phone: 541-774-2074



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